Q: Am I eligible to access the Wellness Qlinic?
A: We offer our services free of charge, regardless of insurance status, with priority given to LGBTQ-identifying patients who are un- or underinsured and whose treatment needs match the services provided. At this time, we are only able to accommodate people who are at least 18 years old.
Q: Where is the Wellness Qlinic?
A: We are located inside 525 68th St. in the Upper East Side neighborhood of New York City. The building is also known as NewYork-Presbyterian/Weill Cornell Medical Center.
Q: When is the Wellness Qlinic open?
A: We are open Wednesday evenings from 6–9 p.m.
Q: What can I expect on my first visit?
- Coping skills and cognitive behavior group therapy
- Individual counseling
Q: Does the Wellness Qlinic accept walk-in appointments?
A: Unfortunately, we cannot accept walk-in appointments at this time. Please visit our Appointments page for information regarding making an appointment. If you require emergency medical attention, call 911 or go to your nearest emergency room.
Q: How do I schedule an appointment?
A: If you are a new patient, please see our Request an Appointment page. A patient coordinator will follow-up at the number provided within one week.
Due to the limitation of our appointment slots and services, please note that an appointment request does not guarantee an in-person evaluation, and an evaluation does not guarantee ongoing treatment.
If we cannot schedule you for an immediate appointment within the next 2 months, you can add your name to a waitlist. Patients on the waitlist will be contacted in the order in which their requests were received at least one week before availability.
Q: How do I cancel or reschedule an appointment?
A: Please call (646) 962-9297 no later than 48 hours (2 days) in advance. In order to maximize the efficiency of our services and due to demand for a limited amount of appointment spaces, patients are allowed three missed and/or late cancellations before services may be restricted or denied.
Q: Does the Wellness Qlinic see pediatric or adolescent patients?
A: At this time, you must be age 18 or over in order to be seen at the Wellness Qlinic.